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Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through industry-standard payment processors)
  • Account credentials and profile information
  • Order history and preferences
  • Design files and custom artwork you upload
  • Communications with our customer support team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support and respond to your inquiries
  • Send you promotional emails (with your consent)
  • Improve our products and services
  • Detect and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our business (payment processing, shipping, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing through industry-standard payment processors
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of promotional communications
  • Request a copy of your data
  • Lodge a complaint with a supervisory authority

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our website functionality

You can control cookies through your browser settings.

7. Third-Party Services

Our website integrates with various third-party services to provide our services, including:

  • Payment processing services
  • Database and authentication services
  • Image storage and processing services
  • Shipping and tracking services
  • Analytics and user insights services
  • Email marketing services

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: orbit@stickershuttle.com

Address: Sticker Shuttle Privacy Team